Essential Companion Access Scheme
Why does the scheme exist?
The Essential Access Companion Scheme exists to enable all patrons to equally participate in The Fringe’s events. The purpose of the scheme is to ensure the safety and enjoyment of the Scheme Member at our live events.
Who is the Essential Access Companion Scheme for?
The scheme is offered to those who require a companion to assist them in accessing the facilities at Llangollen Fringe. (Hereafter called the Scheme Member.) Most, but not all, Scheme Members have a disability as defined by The Equality Act 2010.
Who is the Essential Companion Access Scheme not for?
This scheme is not open to, or intended for, those who simply require a companion to assist with transportation to and from the venues, or to keep them company. The scheme is not offered to anyone who can cope independently in a public venue.
What is the role of the Essential Companion?
The Essential Companion's primary role is to assist the Scheme Member with mobility or guidance, to enable them to use and enjoy the events at The Fringe. The Essential Companion is expected to attend to the needs of the Scheme Member at all times whilst at any of our venues.
How should an Essential Companion prepare?
The Essential Companion should familiarise themselves with the layout of the applicable venue and the location of services. They should liaise with Fringe staff if special assistance is required and take instructions should the need to evacuate the building arise.
What does the Essential Companion Access scheme offer?
The scheme offers members the opportunity to obtain one ticket, free of charge, for the Essential Companion.
How do I join?
The applicant, or their appointed representative, must complete and sign the Essential Companion application form. NB The contact details on the form should be those of the Scheme Member, not of the Essential Companion.
What do I need to disclose?
The application form asks several multiple-choice questions along with sections to provide more details. Please provide as much detail as possible and answer honestly. We use this information to determine your eligibility for membership to the scheme, and it helps us better prepare to cater for your needs. All information disclosed will be used solely for the purposes set out in this document.
Important Policy for Wheelchair Users
It is accepted that a wheelchair may be used to assist your access to and around the venue and we accept that it may be preferred for you to transfer to a seat. However, if you are transferring to a seat, you will need to be independently capable of leaving the venue in the event of an evacuation, without access to your wheelchair.
If you cannot fulfil this, in line with health & safety, risk assessments and following advice from the Fire Safety Officer, we must insist that you remain in your wheelchair. For wheelchair positions please ask a member of staff or email This email address is being protected from spambots. You need JavaScript enabled to view it.
If you require assistance in completing the application form or would like more information, please contact us on 0800 1455 779 or This email address is being protected from spambots. You need JavaScript enabled to view it.
